How to build a CRM Insights Digest Agent
This agent automates the process of gathering, analyzing, and distributing daily actionable client insights and news, ensuring the team is always informed and ready to act.
Challenge
Client relations teams struggle to keep up with the latest news and actionable insights for their key accounts, leading to missed engagement opportunities and inefficient manual research.
Industry
Finance
Department
Customer Success
Sales
Integrations
Salesforce
OpenAI
Workflow Overview
This flow is designed to help you generate a professional investor newsletter for a multi-asset fund, using both user input and data from OneDrive and market insights. Here’s how the information moves through the workflow:
1. User Inputs
What product and performance do you want to focus on?
(Input Node: in-0)
You type in keywords or topics (e.g., “Multi-Asset Growth Fund Q3 performance”) to guide the newsletter’s focus.Market Insights URL
(Input Node: in-1)
You paste a link to a market insights article or report that you want summarized in the newsletter.
2. Data Retrieval from OneDrive
Product & Fund Features
(Knowledge Base Node: knowledgebase-0)
Your product/performance keywords are used to search OneDrive for relevant documents (like brochures or factsheets).
The results are used to inform the product update section.Performance Data
(Knowledge Base Node: knowledgebase-1)
The same keywords are also used to search for specific performance reports (e.g., PDFs with quarterly returns).
3. Content Generation (LLM Nodes)
Product Update Section
(LLM Node: llm-1)
Summarizes product updates and key fund features using the OneDrive search results and your input.Performance Section
(LLM Node: llm-3)
Summarizes the latest fund performance using the performance report from OneDrive and your input.Market Insights Section
(LLM Node: llm-2)
Summarizes the key points from the market insights article or report you provided.Newsletter Opening
(LLM Node: llm-0)
Generates a brief, engaging opening for the newsletter, referencing the outputs of the Product Update, Performance, and Market Insights sections, as well as your original input.
4. Newsletter Drafting
Newsletter Drafter
(LLM Node: llm-5)
Composes the full newsletter by combining the outputs of the Opening, Product Update, Performance, and Market Insights sections into a cohesive draft.
5. Output
Newsletter Output
(Output Node: out-0)
Presents the final, formatted investor newsletter for you to review or share.
How the Data Flows
User provides focus keywords and a market insights URL.
Keywords are used to search OneDrive for product and performance documents.
LLMs generate summaries for each section (product, performance, market insights).
A newsletter opening is generated, referencing all sections and your input.
All sections are combined into a full newsletter draft.
The final newsletter is output for your use.
Key Points
Automated, compliant, and investor-friendly content is generated using your input and up-to-date fund documents.
All sections are AI-generated for clarity, compliance, and engagement.
You control the focus by specifying keywords and providing relevant market insights.





